PRIVACY POLICY

Effective Date: 11/01/25

Kingdom Relief Rentals respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information. Privacy laws in states like Texas and California focus on clear notice about what data is collected, why it is collected, how it is used, and how people can exercise their rights.

Information We Collect

We may collect the information you provide directly to us, including your name, phone number, email address, company name, event address, event date, service needs, delivery details, billing details, and any other information you submit through our quote form, contact form, email, phone calls, or text messages. We may also collect limited technical data when you visit our website, such as your IP address, browser type, device information, pages viewed, and the date and time of your visit. These are common categories privacy notices disclose, and regulators expect businesses to explain both customer-provided data and automatically collected website data.

How We Use Your Information

We use your information to respond to quote requests, schedule rentals, communicate about deliveries and pickups, send invoices, process payments, provide customer support, improve our website, maintain business records, and protect against fraud or misuse. If you send us your phone number or email, we may also use it to follow up on your inquiry or provide service-related updates. Privacy laws require businesses to tell users the purposes for collecting personal information at or before collection.

How We Share Information

We do not sell your personal information. We may share your information only when needed to run our business, such as with website providers, payment processors, scheduling tools, email or texting platforms, and other service providers who help us operate. We may also disclose information when required by law, to protect our rights, or to respond to legal requests. Privacy rules in California and Texas focus on telling consumers what categories are disclosed, to whom, and for what purpose.

Cookies and Website Tracking

Our website may use cookies, analytics tools, and similar technologies to understand traffic, improve site performance, and enhance your browsing experience. These tools may collect information about how visitors interact with the site. If your site uses analytics, Meta Pixel, Google Ads, or similar tools, those should be listed here by name. Website privacy notices commonly explain cookie use and automatic data collection.

Your Choices

You may choose not to provide certain information, but doing so may limit our ability to provide quotes, schedule service, or respond to your request. You may also contact us to update or correct your information or to ask questions about how your information is handled. State privacy laws may give residents rights to access, correct, delete, or obtain a copy of personal data, depending on whether the law applies to the business.

Texas Privacy Rights

If you are a Texas resident, you may have rights under the Texas Data Privacy and Security Act, including the right to confirm whether your personal data is being processed, access your data, correct inaccuracies, delete personal data, and obtain a copy of certain data you provided. The law applies only to businesses that meet its coverage standards, but adding a rights section helps your site stay clear and customer-friendly.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, including the right to know what categories of personal information are collected, the sources of that information, the business purpose for collecting it, the categories of third parties to whom it is disclosed, and the right to request deletion or correction in certain cases. California guidance also says the privacy policy should be posted through a link with the word “privacy” in it.

Data Security

We take reasonable steps to protect the information you submit through our website and business systems. No method of transmission or storage is fully secure, but businesses are expected to use reasonable safeguards and protect customer data from unauthorized access, misuse, or disclosure.

Data Retention

We keep personal information only for as long as needed to respond to your request, provide services, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements. Privacy rules increasingly focus on retaining personal data only as long as reasonably necessary for the disclosed purpose.

Children’s Privacy

Our website and services are intended for adults seeking rental services for events, job sites, and related needs. We do not knowingly collect personal information from children under 13 through our website. The FTC’s COPPA framework applies to online collection from children under 13.

Third-Party Links

Our website may include links to third-party websites, platforms, or payment tools. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before submitting information through their platforms.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.

If you have questions about this Privacy Policy or would like to submit a privacy request, contact us at:

Kingdom Relief Rentals
Email: info@kingdomreliefrentals.com
Phone: 214-449-8684